Introduction
Welcome to SloTide. By accessing or using our website, social platforms, or purchasing our products, you agree to be bound by these Terms of Service.
If you do not agree with these terms, you may not use our website or purchase our products.
2. Online Store Terms
By using our website, you confirm that you are at least 18 years old, or have permission from a parent/guardian to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
3. Products & Descriptions
We make every reasonable effort to display product details and colors accurately. Slight variations may occur due to screen differences, print batches, or handcrafted elements.
All products are subject to availability and may be changed or discontinued without notice.
4. Pricing & Payment
All prices are listed in ZAR (South African Rand) and may change without notice.
We accept payments through PayFast.
We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.
5. Shipping & Delivery
Shipping fees, delivery timeframes, and courier options are provided at checkout.
Delivery estimates are not guaranteed and may be affected by courier delays, holidays, logistics issues, or events outside our control.
Risk passes to the buyer once the order has been handed to the courier.
6. Returns, Exchanges & Refunds
By purchasing from SloTide, you agree to the terms of our Return & Exchange Policy.
In general, items must be unused, unwashed, and in original condition with packaging/tags for returns or exchanges.
Personalised, custom or discounted sale items may not be returnable unless defective.
Please refer to our full Return Policy for complete details.
7. Privacy & Personal Information
We value your privacy. Personal information is handled in accordance with our Privacy Policy and applicable South African data protection laws.
By using our services, you consent to our privacy practices.
8. Intellectual Property
All content, including product names, design patterns, branding, photos, graphics, and text, is the property of SloTide and protected by copyright and trademark laws.
You may not copy, modify, distribute, or reproduce any content without written permission.
9. Limitation of Liability
To the maximum extent permitted by law, SloTide will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability is limited to the purchase price of the product.
10. Prohibited Uses
You are prohibited from using our site or content to:
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engage in unlawful, fraudulent, or harmful activity
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violate intellectual property rights
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transmit malware or malicious code
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harass, abuse, or discriminate against others
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interfere with website security or performance
11. Changes to These Terms
We may update these Terms at any time. Updates will be posted with a revised “Last updated” date. Continued use of our website indicates acceptance of the updated terms.
12. Contact Information
For questions about these Terms or your purchase, please contact us:
📧 Email: slotide@inkly.co.za